Billing

Billing Alterations

• Changing your direct debit details
• I want to increase/top up my payments
• Changing your payment date
• I’ve cancelled the Direct Debit in my bank but want to keep paying
• Can I reduce my payment
• Can I take a break from paying into my plan?

Payments

• How to make an Online Payment?
• I missed a payment what do I do?
• I received a letter that I missed a payment, but I already paid?
• Can I reinstate my lapsed plan
• Why do I need to complete a Declaration of Health form?