Here to help you with the important things

All of Ireland’s people and communities are rallying to play our part to respond to the Covid-19 emergency. At Irish Life we’ve also taken steps to protect our people and to maintain our service to you during this time.

The safety and well-being of our customers, team members and our wider communities is our priority. Our service continuity plans are now up and running, with most of our people working from home over the coming days and weeks to help maintain our service to you.

We always do our best to respond and help you as quickly as possible. However, during this time we’re sorry that there may be some unavoidable delays if you contact us by phone during peak periods.

Our quickest customer service is on-line.

Get things done using our 24/7 on-line services

You can access all of your plan information on-line and get the answer for most of your queries. You can register or log-in to your account to download your documents, make payments or to request a change to your plan.

For a quick way to get the answers to the most frequently asked questions at the moment, you can also use our Help Centre, which also has our highly rated web-chat service.

Contacting us

We’re here to help in any way we can. So you can contact us in the way that suits you best. Just a reminder, if you do need to call us, we’re sorry that at the moment you might not get to speak to us as quickly as normal. So if you can, it’s worth using our on-line services to get information quickly.

The best way to keep up to date and to take care of our family and friends at this difficult time is to regularly check the HSE website. In the meantime, stay well and thank you once again for being an Irish Life customer.